Legal

Privacy Policy

Effective 2/1/2026 · Last updated 2/26/2026

Capacera, Inc. (“Capacera,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit capacera.com and use our services. By accessing or using our Site or Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Information you provide. Information you voluntarily submit through forms, uploads, applications, or communications: name, email, phone, company; title and role; business information submitted for analysis or evaluation; financial, operational, or strategic information uploaded via forms; documents and supporting materials; and communications. If you upload materials, we collect and store the data contained within them.

B. Automatically collected. When you visit, we may collect: IP address; browser/device information; pages visited and time spent; referring URLs; and cookies and similar technologies.

2. How We Use Your Information

We use collected information to provide and operate our Services, analyze submitted business data, generate assessments and reports, communicate with you, improve our platform and models, ensure security and prevent fraud, and comply with legal obligations. We do not sell personal information.

3. How We Handle Uploaded Data

Purpose limitation. Uploaded data is used solely to perform requested analyses, generate reports, and improve analytical accuracy and platform functionality.

Confidentiality. We treat uploaded business information as confidential. Access is limited to authorized personnel, contracted service providers under confidentiality obligations, and the automated systems used to process the data.

Data segregation. Uploaded data is logically segregated by client account where applicable.

AI & automated processing. Where we use automated tools or AI models to process uploaded materials, processing is conducted to deliver the requested service. We do not use uploaded confidential data to train public or shared AI models, and data is not exposed to other users.

Retention. Uploaded materials are retained only as long as necessary to provide the service and as required for legal, tax, or contractual obligations. Request deletion at privacy@capacera.com.

4. Legal Basis for Processing

Where required (e.g., EU/UK), we process data based on contractual necessity, legitimate business interests, consent (where required), and legal compliance obligations.

5. Sharing of Information

We may share information with cloud hosting providers, analytics providers, payment processors, and legal or regulatory authorities if required. We do not sell or rent personal data.

6. Data Security

We implement commercially reasonable safeguards including encrypted transmission (SSL/TLS), role-based access controls, secure cloud infrastructure, and regular monitoring. However, no system can guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to access your data, correct inaccuracies, request deletion, object to processing, and request data portability. To exercise rights, contact privacy@capacera.com.

8. Cookies & Tracking

We use cookies and similar technologies to improve user experience, analyze traffic, and support marketing efforts. You may adjust cookie preferences in your browser settings.

9. Children's Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal data from minors.

10. International Transfers

If you access our Site from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised “Last Updated” date.

12. Contact Us

Questions about this Privacy Policy: Capacera, Inc. — privacy@capacera.com.